Before submitting your enquiry via email, please confirm you’re happy with our terms and conditions stating that we’ll collect and store personal information you provide, but won’t share it.’ Click here to download our privacy policy for volunteer applicants.

* Citizens Advice New Forest operates within the General Data Protection Regulation and Data Protection Act 2018. We need your consent to store your personal details. By contacting us you agree to the following statement:

 

I give Citizens Advice my permission to handle and use my personal information (such as my name, date of birth, address and contact details). I understand that this information will be kept confidential to the Citizens Advice service and only used to help me. (required)
Yes I agreeNo I do not agree

If I choose to share with Citizens Advice any of my sensitive personal data (such as my ethnicity, sexual orientation, politics, trades union membership or health issues), or whether I have any criminal convictions, in my responses to this form, I will be sharing this on purpose and only because I believe it is relevant. I understand that this information will be kept confidential to the Citizens Advice service and only stored and used to help me. (required)
Yes I agreeNo I do not agree

Your Name (required)

Your telephone no. (required). Please indicate whether we can leave a message

Your Email (required)

Location (required)
We encourage local expressions of interest, and will pay reasonable expenses for travel, but do recruit within 20 mile radius of our offices

Previous experience (required)
Please review the role description of interest and let us know of any relevant previous experience, including specialisms, you feel would benefit our services to clients.

IT Skills (required)
We require all staff and volunteers to have good IT skills, including Word, email and internet. Please confirm you have these skills.

YesNo

Commitment (required)
Receptionist, Administrator, IT Coordinator - 1 year minimum
Assessor. Advisers, Campaign Coordinator - 2 years minimum
Sometimes there are opportunities to support us shorter term, e.g. projects, so please indicate this option if you are only able to commit short-term.
Short term (under 1 year)1 Year Minimum2 Years Minimum

Totton Office - 1 shift a week minimum - approx ​6 hours - please indicate how many days a week you are available, your preferred day(s) and whether you can be flexible.

Security Check - Please answer the following question(required).

Request a Complaint Form

Citizens Advice New Forest has a complaints handling procedure. Please email us to request a copy of the complaints leaflet to be either posted or emailed to you.