News and Reports

Monday 20th to Friday 24th March 2017 The focus for this year’s Healthwatch Week will be the information & advice needs of carers.   This will link to work undertaken by the Hampshire Cultural Trust, which developed an anthology of … Continued

We closed the doors to our New Milton premises in Old Milton Road on Thursday 9 February to move into our new home. The New Milton team is looking forward to welcoming clients to their new premises, to continue to … Continued

New Milton Citizens Advice New Forest Office Move New Milton office will be moving from current premises during February 2017. Our current office will be closed between 13 – 17th February. We will open at the new premises on Monday … Continued

Citizens Advice New Forest Annual Report  In the last 12 months Citizens Advice New Forest has helped more people, with more problems, than ever before. We helped 9000 people with nearly 15,000 problems. The Annual Report published in November 2016 … Continued

Citizens Advice New Forest urges Citizens Advice New Forest is reminding shoppers to go back to retailers if they are sold faulty electrical goods this Christmas. The call comes as part of National Consumer Week (Monday 28th November – Sunday … Continued

Citizens Advice New Forest and the National Consumer Week campaign – Switched On. Between April 2015 – March 2016 we helped 655 clients with 839 consumer-related issues. Find out more by visiting the Citizens Advice website. The Switched On campaign … Continued

A report prepared by Citizens Advice New Forest reveals that people renting privately in the New Forest have a hard time of it. Following national campaigning work by Citizens Advice in 2015 (Settled & Safe: A renter’s rights), Citizens Advice New … Continued

The UK public has voted to leave the EU. This means it’s likely that some laws will change in the future – but not immediately. Everything will stay the same until new laws are made. If you’re an EU citizen … Continued

Citizens Advice New Forest is taking part in Scams Awareness Month 2016. Find out more about scams, share your stories and learn how to protect yourself, your family and friends against these cruel crimes and predatory practices. Make this your … Continued

Citizens Advice New Forest volunteers support people face-to-face, over the phone and online through email and webchat. Over the last 12 months our wonderful volunteers have helped local people with many issues, by: ● Dealing with debt, designing payment plans … Continued