Our advice is free, independent, impartial and confidential.

We do not judge. We do not tell. We do not charge.

Citizens Advice New Forest can help support you in a number of different ways for a wide range of issues:


Call Adviceline on 0808 278 78 60 to speak to one of our assessors and you can get an initial assessment done over the phone. Adviceline is open from Monday to Friday 10am to 4pm.

Contact Us »

Drop In

We have a number of highly trained volunteer assessors based in offices throughout the New Forest. Drop in to any one of our branches during opening times for an initial assessment.

Drop in »


We can also help you using email. Using our simple online form you can send us an email at any time with your details for an initial assessment. We will answer your emails during our opening times.

Email »

Online Help

You are welcome to try to find the answer yourself on our public website which is full of information and fact sheets. Please contact us if you need extra help by telephone drop in or email.

Online »