Citizens Advice New Forest and the National Consumer Week campaign – Switched On.
Between April 2015 – March 2016 we helped 655 clients with 839 consumer-related issues.
The Switched On campaign is all about knowing what to do if an electrical item is unsafe or doesn’t work.
Electrical items are anything that uses electricity, either plugged into the mains or battery powered – from tumble dryers and freezers to mobile phones and toys.
Be #SwitchedOn and ask for a refund, repair or replacement if something goes wrong with an electrical item.