Citizens Advice New Forest Adviceline and Offices will close on Tuesday 24th December 2024 at 12pm and re-open on Thursday 2nd January 2025
If you need advice, email us and we’ll get back to you when we re-open
If you require a referral to a local Food Bank, opening times are as follows:
- Totton (Youth & Family Matters) will be open Christmas Eve until 12pm
- Waterside (Trussell Trust) will be open on Monday 23rd December (closes at 1pm)
- Lymington (basics bank) Closed on 25th & 26th December
- Ringwood (Trussell Trust) Closed on the 26th of December and the 2nd of January. Deliveries of Food: Monday, Wednesday & Friday 11:30am – 1:30pm
You can also find information on a variety of issues here on our website and on the National Citizens Advice website.
New Forest District Council have information about their services here
The following National Citizens Advice Helpline numbers are available as follows:
Consumer Service
24th December: 9am – 1pm
27th December: 9am – 5pm
30th December: 9am – 5pm
31st December: 9am – 1pm
2nd January: 9am – 5pm
Citizens Advice Consumer Helpline: 0808 223 1133
Help to Claim
24th December: 8am – 5pm
30th December: 8am – 6pm
31st December: 8am – 5pm
2nd January: 8am – 5pm
Citizens Advice Help to Claim Number: 0800 144 8 444
Debt Help Service
24th December: 9am – 8pm
27th December: 9am – 5pm
30th December: 9am – 5pm
31st December: 9am to 5pm
Citizens Advice Debt Helpline Number: 0800 240 4420