Online Self Help

Visit our Help Pages

Find the answers to many issues on our website which is full of information and fact sheets.

Help includes information on:

Web Chat

Chat to Us

9am to 5pm Monday to Friday

Not available on public holidays

Talk to a trained adviser online. We’ll try to help you solve your problem or make good progress towards it. In some cases, we might need to send you to your local Citizens Advice or a specialist organisation.

Call Adviceline

0808 278 78 60

10am to 4pm Monday to Friday

Tel: 0808 278 78 60

Speak to one of our assessors and get an initial assessment over the phone. This is a Freephone service for both landline and mobile phones.

Email

Fill Out the Form

Email Anytime we answer during opening hours

Fill out our simple online form you can send us an email at any time with your details for an initial assessment.

Drop In

Citizens Advice New Forest Offices

Opening Hours differ for each office, see office page for more information

We have a number of highly trained volunteer assessors based in offices throughout the New Forest. Drop in to any one of our branches during opening times for an initial assessment.