Make a difference in our community – volunteer with us!
We offer a range of volunteering opportunities. Some are short-term projects and some are long-term commitments (over 12 months).
Research & Campaigns Volunteer
Citizens Advice New Forest is an independent and impartial charity specialising in confidential information and advice to assist people living within the New Forest. Enquiries are often in relation to benefits, debt, consumer, housing or energy but they can be about anything that the client may need support & advice with.
The Research & Campaigns Volunteer role is to assist the client services team to identify common, or unfair, problems that clients come for help about.
This might involve running evidence reports on the client database, creating newsletters or articles for social media and/or local news media and producing reports/presentations that can be used to explain and highlight key issues to others e.g. local Councillors.
Skills
- The volunteer should be interested in research and comfortable using online technology, including databases and other statistical tools that are available.
- You will learn about a range of areas such as benefits, debt and housing and how these problems can affect clients. Ultimately, this area of our work is to improve social policy and improve lives in the New Forest community.
- You should be non-judgmental, have excellent verbal and written skills and be able to understand, produce and communicate key findings from complex and statistical data.
- The role is flexible and will require the volunteer to visit a local Citizens Advice New Forest office once or twice a month.
Contact
If you would like to register your interest in this role, please email: volunteering@canf.uk
Volunteer Assessor (Hythe)
Citizens Advice New Forest is an independent and impartial charity specialising in confidential information and advice to assist people living within the New Forest. Enquiries are often in relation to benefits, debt, consumer, housing or energy but they can be about anything that the client may need support & advice with.
Our volunteer assessors are the first point of contact for our clients when they phone into the free, confidential Adviceline service or when they drop in to see us in person. The assessor welcomes these clients, completes and initial exploration and then helps to explain the services available to them.
Skills
You will need excellent IT skills, a can-do attitude and be a good communicator but other than that no prior experience is needed as full training will be provided.
Volunteer hours at this office are from 10am – 2pm and you will need to be in a position to offer at least one day a week.
Contact
If you would like to register your interest in this role, please email: volunteering@canf.uk