Meet our New Chief Executive Officer

Andy Clapper succeeds the previous CEO, Florence Gallien, who has moved to a post in NHS management. Andy himself enjoyed a long and successful career in the NHS prior to moving to the voluntary sector where he has been working for the Citizens Advice Bureau managing a project to improve access to advice services in the New Forest.

Jeremy Taylor, Chairman of the New Forest CAB, welcomed Andy’s appointment saying: “We are delighted to have someone of Andy’s experience to come and lead the service in times which are very challenging for us. Funding for charities has been reducing but the demand for our services continues to grow”.

Andy, who has been a resident of the New Forest for 14 years, said : “I am delighted to be given this opportunity. I have always thought the Citizens Advice Bureau does a fantastic job for the community and I am a big admirer of all its volunteers who give up their time to help people in need of advice. I look forward to working with the volunteers, staff and the Trustees to ensure the continuation of its excellent work and make sure that everyone knows where to find us and how to support us”.

The New Forest Citizens Advice Bureau is an independent charity reliant on grants from local government and donations from the public for its funding. The Bureau has 6 outlets open to the public across the New Forest and 163 volunteers trained to give advice. It helps over 11,000 clients a year with problems such as debt, housing and welfare issues.”